Refund policy

(i) Except for any Equipment designated as non-returnable, Zestek will accept a return of the products for a refund of the purchase price less the original shipping and handling costs, provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, Buyer must call [Telephone Number] or email the Returns Department at [Returns Email] to obtain a Return Merchandise Authorization ("RMA") number before shipping the Equipment. No returns of any type will be accepted without an RMA number.

(ii) Buyer agrees to assume all responsibility for all shipping and handling charges on returned items unless otherwise specified or agreed in writing. Buyer bears the risk of loss during the return shipment. Zestek, therefore, strongly recommends that Buyer fully insure the return shipment against loss or damage and that Buyer use a carrier that can provide proof of delivery. [All returns are subject to a [10% restocking fee.]

(iii) Refunds are processed within approximately three (3) to five (5) business days
following receipt of merchandise. Refunds will be credited back to the same payment method used to
make the original purchase. Zestek offers no refunds on any Equipment designated as non-returnable.
(iv) For defective returns, please refer to the manufacturer's warranty set forth below.